Paperless Tests

I have no problem with it but the front desk /reception seem to have trouble with it especially fail tests ,also it seems that customers like to have the paper in the hand,no one is moaning about paper or toners so to keep the peace I'll just print them off .

I flip the customer copy of the petrol emissions and use it for a check sheet (saving the planet),most customers still insist on the pass certificate they feel they are leaving without nothing for they’re money.Also not trusting the internet.

What happens now is the staff on reception print off the test from the mot history page ,the same as a customer will ,so what's the point apart now instead of one bit of paper there's now several .

We don't need to print the certificate off unless it's been done at our vts ,you can still print the history off which anyone can do

Ya I know you can't print off certificates if the vehicle has been tested elsewhere without a log book ,what I'm on about is receptions people printing off currant history from the history web site ,it's just a case of press print and will print off the whole history of u want ,they need something so they can price jobs up when the customer asks .

It’ll take a while (read - an age) before customers get used to it.

However, there are already garage management systems that can input all the mot result data on to an invoice. Ours does, although we haven’t up to this point printed to the invoice. We will be looking at that moving forward though.