Admin Duplicates

gazzer
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Admin Duplicates Sept 10, 2015 10:10:19 GMT 1

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Post by gazzer on Sept 10, 2015 10:10:19 GMT 1

Hi Guys

On old Comp 1 if you had admin roles you were able to print of duplicate certificates.

One of our office staff who have a admin role just tried and there is no facility to do this.

Anyone else have this problem or is it just the way it is on Comp 2.

Cheers

pete
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Admin Duplicates Sept 10, 2015 10:32:09 GMT 1

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Post by pete on Sept 10, 2015 10:32:09 GMT 1

Some of the DVSA roles have been excluded from COMP2, what role did they have.

From DVSA website regarding roles.

New Mot testing service roles.

www.gov.uk/guidance/mot-testing-service-testing-rules-roles-and-quality-control#new-mot-testing-service-rules

Last Edit: Sept 10, 2015 10:44:04 GMT 1 by pete -

gazzer MOT tester Posts: 77 Class tested: 4 Last Online: Mar 6, 2020 15:53:01 GMT 1 Likes: 41	Admin Duplicates Sept 10, 2015 11:18:27 GMT 1 Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by gazzer on Sept 10, 2015 11:18:27 GMT 1 Hi Pete he had the site-admin role before and he has got that now. He used to be able to print duplicates now he cannot.

ivor
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Admin Duplicates Sept 10, 2015 11:34:50 GMT 1 via mobile

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Post by ivor on Sept 10, 2015 11:34:50 GMT 1

Sept 10, 2015 11:18:27 GMT 1 gazzer said:

Hi Pete he had the site-admin role before and he has got that now.
He used to be able to print duplicates now he cannot.

I guess that is just one more err "improvement " of the modernisation that comes with comp2

pete Administrator VTS Council member Freelance Tester Business owner Posts: 2,235 Class tested: 3, 4, 5L, 7 Last Online: May 2, 2024 9:21:32 GMT 1 Likes: 668	Admin Duplicates Sept 10, 2015 13:00:01 GMT 1 gazzer likes this Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by pete on Sept 10, 2015 13:00:01 GMT 1 Scroll down the page till you find this Issue duplicate certificates From DVSA website www.gov.uk/guidance/mot-testing-service-known-issues-and-workarounds
	Last Edit: Sept 10, 2015 13:01:22 GMT 1 by pete -

gazzer MOT tester Posts: 77 Class tested: 4 Last Online: Mar 6, 2020 15:53:01 GMT 1 Likes: 41	Admin Duplicates Sept 10, 2015 13:19:08 GMT 1 Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by gazzer on Sept 10, 2015 13:19:08 GMT 1 Thanks Pete that clears it up

andy1964 AE/Manager/Owner AE/Manager/Owner Posts: 151 Class tested: 4, 7 Last Online: Jan 31, 2022 14:06:57 GMT 1 Likes: 39	Admin Duplicates Nov 20, 2015 20:51:27 GMT 1 Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by andy1964 on Nov 20, 2015 20:51:27 GMT 1 I also tried printing a duplicate certificate today on comp 2 & I couldn't find where to do it,I had no problems on comp 1 & I'm the AE. Andy.
	Class 4 MOT Bay & Tyre Bay

Paul
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Post by Paul on Nov 21, 2015 9:03:55 GMT 1

Nov 20, 2015 20:51:27 GMT 1 andy1964 said:

I also tried printing a duplicate certificate today on comp 2 & I couldn't find where to do it,I had no problems on comp 1 & I'm the AE.

Andy.

MOT modernisation

Your home

Tester view

Start MOT test

replacement/duplicate certificate

MOT forms

Andy the above is what i see when signed on & its under start MOT test.

Paul.

andy1964 AE/Manager/Owner AE/Manager/Owner Posts: 151 Class tested: 4, 7 Last Online: Jan 31, 2022 14:06:57 GMT 1 Likes: 39	Admin Duplicates Nov 21, 2015 15:46:14 GMT 1 Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by andy1964 on Nov 21, 2015 15:46:14 GMT 1 Paul,,I only get (start training test) when I log in not start mot,is it because I'm only a AE & not a tester. Andy
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Paul
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Admin Duplicates Nov 21, 2015 21:41:30 GMT 1

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Post by Paul on Nov 21, 2015 21:41:30 GMT 1

Nov 21, 2015 15:46:14 GMT 1 andy1964 said:

Paul,,I only get (start training test) when I log in not start mot,is it because I'm only a AE & not a tester.

Andy

I'm an AE as well, check out the link below

mattersoftesting.blog.gov.uk/mot-testing-service-instruction-guides/how-to-claim-your-account/

or You can contact the MOT testing service desk on 0330 123 5654, Monday to Friday, 8am to 8pm,

have you scrolled up, or pressed the PgUp button on your keyboard when your loged in as Training is right at the bottom:-

Training

Practice on any class of vehicle without using slots or recording the outcome.

Resume training test

Contingency Tests

Record Contingency Test

CT20 Pass Certificate

CT32 Advisory Continuation Sheet

CT30 Fail Continuation Sheet

andy1964 AE/Manager/Owner AE/Manager/Owner Posts: 151 Class tested: 4, 7 Last Online: Jan 31, 2022 14:06:57 GMT 1 Likes: 39	Admin Duplicates Nov 22, 2015 10:34:38 GMT 1 Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by andy1964 on Nov 22, 2015 10:34:38 GMT 1 Ive only got the start training on my home page & haven't got the contingency test bit either,also I was never asked or given a PIN number.,I'll contact them tomorrow. Andy
	Last Edit: Nov 22, 2015 10:43:51 GMT 1 by andy1964 - Class 4 MOT Bay & Tyre Bay

ivor
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Admin Duplicates Nov 22, 2015 15:46:32 GMT 1 via mobile

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Post by ivor on Nov 22, 2015 15:46:32 GMT 1

Nov 22, 2015 10:34:38 GMT 1 andy1964 said:

Ive only got the start training on my home page & haven't got the contingency test bit either,also I was never asked or given a PIN number.,I'll contact them tomorrow.

Andy

If you are not qualified as an nt you won't need the CT facilities or a pin either.

andy1964
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Admin Duplicates Nov 22, 2015 18:42:45 GMT 1

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Post by andy1964 on Nov 22, 2015 18:42:45 GMT 1

Nov 22, 2015 15:46:32 GMT 1 ivor said:

Nov 22, 2015 10:34:38 GMT 1 andy1964 said:

Ive only got the start training on my home page & haven't got the contingency test bit either,also I was never asked or given a PIN number.,I'll contact them tomorrow.

Andy

If you are not qualified as an nt you won't need the CT facilities or a pin either.

I understand what your saying Ivor but I should be able to do duplicate Certs.

Andy

Class 4 MOT Bay & Tyre Bay

baldrick
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Admin Duplicates Nov 24, 2015 10:08:40 GMT 1

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Post by baldrick on Nov 24, 2015 10:08:40 GMT 1

I have been asked to test the bosses daughter's car . I am the only one who would be testing it as she wouldn't be taking it elsewhere BUT ... It is showing up as having passed a test on 12/10/15 . I have looked on the test history thingy and that confirms it . I got the test number from there but can't produce a duplicate to find out where it was'tested' .
We strongly suspect the car may have been cloned . Finding out where the certificate was issued would confirm it .

Any advice on how to get a duplicate ?

Paul
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Admin Duplicates Nov 24, 2015 10:55:12 GMT 1

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Post by Paul on Nov 24, 2015 10:55:12 GMT 1

Nov 24, 2015 10:08:40 GMT 1 baldrick said:

I have been asked to test the bosses daughter's car . I am the only one who would be testing it as she wouldn't be taking it elsewhere BUT ... It is showing up as having passed a test on 12/10/15 . I have looked on the test history thingy and that confirms it . I got the test number from there but can't produce a duplicate to find out where it was'tested' .
We strongly suspect the car may have been cloned . Finding out where the certificate was issued would confirm it .

Any advice on how to get a duplicate ?

go on line www.gov.uk/replacing-lost-damaged-mot-certificate

with the original MOT test number
or
the V5C document reference number - this is on the V5C registration certificate

Last Edit: Nov 24, 2015 10:56:21 GMT 1 by Paul -

David
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Admin Duplicates Nov 24, 2015 11:35:39 GMT 1

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Post by David on Nov 24, 2015 11:35:39 GMT 1

Nov 22, 2015 10:34:38 GMT 1 andy1964 said:

Ive only got the start training on my home page & haven't got the contingency test bit either,also I was never asked or given a PIN number.,I'll contact them tomorrow.

Andy

Hi andy1964, as pete said the info for Admin Duplicate issuing is available on www.gov.uk/guidance/mot-testing-service-known-issues-and-workarounds.

To avoid confusion I'll post below mate:

Issue duplicate certificates

Issue 1

The existing rules for issuing duplicate certificates apply and haven’t changed. Currently, only the ‘tester’ role can issue duplicate certificates within the MOT testing service.

Workaround

The ‘site manager’ and ‘admin’ roles will be able to issue duplicate certificates in the near future.

Only testers are able to see the following currently:

Start MOT test

replacement/duplicate certificate

MOT forms

Admin will be able to print duplicates in the not-too-distant future mate

It’s not that I’m so smart, it’s just that I stay with problems longer.
—Albert Einstein

baldrick VTS Council member Posts: 670 Class tested: 4, 7 Last Online: Feb 13, 2024 11:22:14 GMT 1 Likes: 395	Admin Duplicates Nov 24, 2015 12:11:34 GMT 1 Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by baldrick on Nov 24, 2015 12:11:34 GMT 1 Managed to get a duplicate . Apparently it was tested in Bristol on a date when the vehicle was definitely in Leeds . Something very odd going on .

andy1964
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Admin Duplicates Nov 24, 2015 13:27:55 GMT 1

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Post by andy1964 on Nov 24, 2015 13:27:55 GMT 1

Nov 24, 2015 11:35:39 GMT 1 David said:

Nov 22, 2015 10:34:38 GMT 1 andy1964 said:

Ive only got the start training on my home page & haven't got the contingency test bit either,also I was never asked or given a PIN number.,I'll contact them tomorrow.

Andy

Hi andy1964 , as pete said the info for Admin Duplicate issuing is available on www.gov.uk/guidance/mot-testing-service-known-issues-and-workarounds.

To avoid confusion I'll post below mate:

Issue duplicate certificates

Issue 1

The existing rules for issuing duplicate certificates apply and haven’t changed. Currently, only the ‘tester’ role can issue duplicate certificates within the MOT testing service.

Workaround

The ‘site manager’ and ‘admin’ roles will be able to issue duplicate certificates in the near future.

Only testers are able to see the following currently:

Start MOT test

replacement/duplicate certificate

MOT forms

Admin will be able to print duplicates in the not-too-distant future mate

mmmm that's weird cos ive printed a duplicate out when on comp 1,,,but saying that when we was on comp 1 for some reason it had me down as a tester even though im not yet.I did inform vosa about it but they just said leave it for now & when switched to comp 2 it will sort itself,,which it has.

Andy

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MOT Comp 2

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Post by gazzer on Sept 10, 2015 10:10:19 GMT 1

Post by pete on Sept 10, 2015 10:32:09 GMT 1

Post by gazzer on Sept 10, 2015 11:18:27 GMT 1

Post by ivor on Sept 10, 2015 11:34:50 GMT 1

Post by pete on Sept 10, 2015 13:00:01 GMT 1

Post by gazzer on Sept 10, 2015 13:19:08 GMT 1

Post by andy1964 on Nov 20, 2015 20:51:27 GMT 1

Post by Paul on Nov 21, 2015 9:03:55 GMT 1

Post by andy1964 on Nov 21, 2015 15:46:14 GMT 1

Post by Paul on Nov 21, 2015 21:41:30 GMT 1

Post by andy1964 on Nov 22, 2015 10:34:38 GMT 1

Post by ivor on Nov 22, 2015 15:46:32 GMT 1

Post by andy1964 on Nov 22, 2015 18:42:45 GMT 1

Post by baldrick on Nov 24, 2015 10:08:40 GMT 1

Post by Paul on Nov 24, 2015 10:55:12 GMT 1

Post by David on Nov 24, 2015 11:35:39 GMT 1

Post by baldrick on Nov 24, 2015 12:11:34 GMT 1

Post by andy1964 on Nov 24, 2015 13:27:55 GMT 1