Comp 2 - New record

The procedure has changed slightly paul0. Follow the link below the VRM & VIN entry boxes and see if that helps

It may require an IVA Test before its MOT'd paul0.

From the Guide:

Appendix 3 – Grounds for Refusal to Carry out a Test (from Section B5) 3

1. The Motor Vehicles (Tests) Regulations 1981, as amended, list the reasons why a Nominated Tester can refuse to carry out a test. The reasons (amplified where appropriate) are given below: a. The Registration Certificate (V5C) or other evidence of the date of first use is not produced if the information therein is necessary for the test to be properly carried out. Note: Normally this document will be necessary only if the vehicle has a 'cherished' registration mark or if the registration mark's year letter does not make clear the standard that should be applied - for instance, regarding the seat-belt requirements for D-prefix vehicles. If evidence of the date of first use is produced and it shows that the vehicle was first used abroad, the presenter should be made aware that the vehicle may need a Individual Vehicle Approval test (IVA), not an MOT test, before the vehicle can be registered for use in Great Britain and a VT32 Advisory Notice should issued.

Be best to confirm the above with the customer I think mate.

We should be able to create a new vehicle record whether it has an IVA or not.

It's another screw up which was working and now isn't on the system.