Comp 2 the culprits.

josiew
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Comp 2 the culprits. Aug 31, 2015 13:14:23 GMT 1

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Post by josiew on Aug 31, 2015 13:14:23 GMT 1

Having witnessed the Comp 2 fiasco first hand over the last few weeks, I did a bit of research and found out the company responsible. I'm not being malicious in any way, but this will have cost us taxpayers millions, and In case anyone is interested, here are the culprits. They're very proud of their work....

www.kainos.com/kainos-dvsa-modernising-mot-service/

You can leave a review of their software on their Facebook page here, unfortunately there is no facility to leave zero stars.

www.facebook.com/KainosSoftware

aylesburyjock
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Comp 2 the culprits. Aug 31, 2015 14:12:43 GMT 1 baz657, Hooters, and 1 more like this

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Post by aylesburyjock on Aug 31, 2015 14:12:43 GMT 1

With the advent of social media came the opportunity for very public naming and shaming, and people full of righteous indignation can hold up the culprits as a public spirited gesture. It has backfired many times and the backlash has caused pain and suffering to many innocents. I am not going to delete this link, but having given my reasons, I am going to ask that if we are going to start using it to give feedback, it is done in a professional manner as I know our members can. Thank you.

mercedes
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Comp 2 the culprits. Aug 31, 2015 14:35:24 GMT 1 David likes this

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Post by mercedes on Aug 31, 2015 14:35:24 GMT 1

my mate works for them he has told me its down money it is getting done at a price set but the govt and we all know what they think of all us lesser people the words trailer trash come to mind or mushrooms he says they do a good job with very limited resousce but once the system is up and running with all the kinks out of it should run to a reasonable standerd

josiew
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Comp 2 the culprits. Aug 31, 2015 16:59:12 GMT 1

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Post by josiew on Aug 31, 2015 16:59:12 GMT 1

Aug 31, 2015 14:12:43 GMT 1 aylesburyjock said:

With the advent of social media came the opportunity for very public naming and shaming, and people full of righteous indignation can hold up the culprits as a public spirited gesture. It has backfired many times and the backlash has caused pain and suffering to many innocents. I am not going to delete this link, but having given my reasons, I am going to ask that if we are going to start using it to give feedback, it is done in a professional manner as I know our members can. Thank you.

I absolutely understand your concerns, but I think it is shocking that companies like this are trusted with so many multi million pound public funded projects, not least in the cash strapped NHS, but can't seem to be able to deliver something with all the functionality of a pocket calculator effectively. Having seen the frustration of my own colleagues, and of so many on this forum, I just thought what I found out (which is all in the public domain) might be of interest.

J.

aylesburyjock
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Comp 2 the culprits. Sept 1, 2015 7:25:51 GMT 1

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Post by aylesburyjock on Sept 1, 2015 7:25:51 GMT 1

You're absolutely right josiew, it should be shocking, but hands up all those who thought it wouldn't happen. That it would be different this time. What Kainos and the other companies involved need to be doing right now is focusing on the task in hand, not dealing with their facebook page crashing as everyone lets them know exactly what they think. The information is in the public domain and anybody who feels strongly enough can find it and give their opinion. I think that Kainos pretty much know our opinion and it would be a waste of energy.

Deleted Posts: 0 Last Online: May 18, 2024 6:44:02 GMT 1	Comp 2 the culprits. Sept 1, 2015 7:56:07 GMT 1 aylesburyjock likes this Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by Deleted on Sept 1, 2015 7:56:07 GMT 1 No need to worry about crashing the Kainos facebook page, they had nothing to do with building it.
	Last Edit: Sept 1, 2015 7:57:44 GMT 1 by Deleted -

peter
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Comp 2 the culprits. Sept 1, 2015 8:08:19 GMT 1 pete likes this

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Post by peter on Sept 1, 2015 8:08:19 GMT 1

josiew, I'm sure you posted that with the best of intentions but I think it's too easy to just jump all over someone/some organisation these days. Look at the reports I'm sure we've all seen in the papers. You know, total disaster, drivers forced off the road and so on. To read some of the reports you would think the whole country was grinding to a halt. But is it really?

I will only speak from my own experience. I haven't had a disaster, my customers haven't had a disaster and I haven't met a single person who has had to stop driving. Oh, I know your experience may differ but I don't think it's been half as bad as some would make out.

David Administrator Owner\Director, AE\NT\SM, DVSA VTS Council Member, Registered Member & Administrator of The MOT Testers & AE's Forum If the facts don't fit the theory, change the facts. Albert Einstein Posts: 6,740 Class tested: 4 Last Online: May 17, 2024 14:35:10 GMT 1 Likes: 971	Comp 2 the culprits. Sept 1, 2015 12:21:32 GMT 1 Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by David on Sept 1, 2015 12:21:32 GMT 1 As I've said many times before, there is NO need for anyone to be refused an MOT Test during switch over. We have CT which allows MOT Testing to continue
	It’s not that I’m so smart, it’s just that I stay with problems longer. —Albert Einstein

dmsims
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Comp 2 the culprits. Sept 1, 2015 14:06:40 GMT 1

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Post by dmsims on Sept 1, 2015 14:06:40 GMT 1

Well they knew beforehand and still went ahead

from the DVSA board minutes (June 2015)

2.3 The Board felt that testing demand profiles should be looked at to find ways to address the
peak demand e.g. smart segmentation of garages that constitute high usage or offer early
mot tests.

2.4 The Board were informed that the new system has been tested and proven to handle 32%
of peak demand so far, but there remains a risk of scaling challenge for the Cloud service
provider

ivor
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"Failure is always an option." Mythbusters

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Comp 2 the culprits. Sept 1, 2015 14:25:58 GMT 1 via mobile Gaz likes this

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Post by ivor on Sept 1, 2015 14:25:58 GMT 1

Personally I haven't been affected by comp2 yet as we haven't been modernised, but, from what I read &been told it does look very like a task that is beyond the capability of those running the show.
The name &shame idea was brought in by vosa to those vts who have strayed off the prescribed path either by incompetent action or fraud, it seems to have a poetic justice to be applied to those responsible for the comp2 disruption

David
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Owner\Director, AE\NT\SM, DVSA VTS Council Member, Registered Member & Administrator of The MOT Testers & AE's Forum

If the facts don't fit the theory, change the facts. Albert Einstein

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Comp 2 the culprits. Sept 1, 2015 16:28:23 GMT 1

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Post by David on Sept 1, 2015 16:28:23 GMT 1

In addition to my earlier comment, find below the instruction and checklist sent to all sites re the switch over process:

1. www.gov.uk/guidance/mot-modernisation-the-switchover-process#claim-your-new-account

2. www.gov.uk/government/uploads/system/uploads/attachment_data/file/454085/mot-testing-service-switchover-checklist.pdf

Included in No. 2 is a link to the MOT testing service switchover checklist also added below:

mot-testing-service-switchover-checklist.pdf (213.41 KB)

It’s not that I’m so smart, it’s just that I stay with problems longer.
—Albert Einstein

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Post by josiew on Aug 31, 2015 13:14:23 GMT 1

Post by aylesburyjock on Aug 31, 2015 14:12:43 GMT 1

Post by mercedes on Aug 31, 2015 14:35:24 GMT 1

Post by josiew on Aug 31, 2015 16:59:12 GMT 1

Post by aylesburyjock on Sept 1, 2015 7:25:51 GMT 1

Post by Deleted on Sept 1, 2015 7:56:07 GMT 1

Post by peter on Sept 1, 2015 8:08:19 GMT 1

Post by David on Sept 1, 2015 12:21:32 GMT 1

Post by dmsims on Sept 1, 2015 14:06:40 GMT 1

Post by ivor on Sept 1, 2015 14:25:58 GMT 1

Post by David on Sept 1, 2015 16:28:23 GMT 1