DVSA message

I wonder what won't work tomorrow

Came to my sixth test today, a 2004 Golf, not recognised (on the system).

So I looked on the GOV.UK 'Vehicle Enquiry' web site and there it was, fully recognised, taxed 'n tested.

Rang the service desk who couldn't shine any light on the matter, they just agreed, and issued an 'incident number' and said ring DVSA.

After ring, ring, ring, fcuking ring for christ knows how long, some out of breath bint answered the phone, asked NO securtiy questions (which by now suited me just fine) and said raise a new record.

I said a 'record' already exists. She said raise a new record. So I did.

Two hours total, including the test. And now of course there is no test history and no post-date 'credit' on the new ticket.
Any more improvements planned, like 4-1-1 for example?

Thanks a bucket!

Back to having to sign in twice for me.

......and today, I went to log on to the first test of a 2014 BMW 640 coupe. Mmmm, nice.

The system asked me to nominate a test class as often happens. So I select ’Class 4’ and up pops a red box that says this vehicle is already under test. WTF?
After a bit of checking I find it’s me that’s testing it. So I carried on and indeed, did test it.

Time to enter the test results and before I send the result, I notice that in the ‘summary’ it’s listed as a CLASS 7. Well I never in-put that. So I ring the err, ‘help’ desk (deja vu or what). And they say “abort the test & create a new record”. So I did, using all the vehicle details that they gave me in the first place.

I asked for the all-essential incident number because I then had to register the car again and ‘test’ it. And that would show up as a 5 (approx) minute test. (as far as I’m concerned an incident number absolves me from any wrong doing).

But apart from the above p1551ng me off, when I go to abort the test the reasons offered that I can select do not include something along the lines of:-

Aborted due to system malfunction
Aborted as instructed by DVSA
Aborted under incident number.........
Aborted through no fault of VTS or NT

I did ask if they had seen this fault before and they said yes. At least they are not trying to blame everything, yes everything now on the VTS’s. I’m just grateful the customer wasn’t waiting.

Have a good weekend guys.

Yours, in anticipation of more 'improvements' next week,

Hooters.

Me too