DVSA & Kainos award..............

If comp 2 was like it is now when it was first rolled out then yes. The way it was the first month or 2 was nothing short of a shambles.

Can't agree more, just some self praise I think.

I am not averse to change but it must be thought through. It must be for the better and ideally not alienate me or my thoughts. And, it must not cost me any (more) of my hard-earned.

Rarely in this day and age are all of the above boxes ‘ticked’ in whatever field. And the new scheme administration then is no exception.

They, the DVSA, recently shut down our access to the Crick area office. But no one told us and that is not acceptable. Yesterday I rang the replacement office, Kidderminster, and all I could get was a recorded message telling me to ring another number. I rang the ‘other’ number and they gave me the Kidderminster number to ring ..........(here we go).

The Agency has improved the test-registering and recording process but only when it works flawlessly; I still chew my nails every morning when I switch-on. And it shouldn’t be like that. ‘Devolution’ does not begin to describe where we are now; look at the training process too.

So ‘patting-themselves-on-the-back’ just for the good bits, is not justifiable but that’s politics isn’t it?

Typical spin for a Government agency. A joke!

Different view put forward by garages

87% say roll out was very poor

Wally