Wrong mileage

You have 7 days to issue a replacement certificate,
You must use the mileage seen on the day of the REPLACEMENT issued

Thanks nitros. I must have an old vts user manual as it says i can only change mileage within 1 working day!! Thanks again.

Wow that sounds a little overzealous. Its an admin error that doesnt affect the vehicles road worthiness. Anyway its sorted now and i shall be more careful in the future. ????

Just because he's got PMT doesn't give him the right to go treating people like this, and in my opinion you should be taking it further. Bullying in the workplace is inexcusable, from any source. A government employee ought to know there are too many avenues for redress to behave like this. Phone your area office and ask them what the procedure should be. It's a guarantee 500 points will not get a mention. I will bring this up at the next council meeting, and see if we can't get some action on it. Don't hold your breath however, because that's some time away yet.

Hows a mileage change done on the new system?

Just the same. Go to issue replacement/duplicate, enter the vehicle reg and last 6, select the vehicle and then the correct pass certificate, click edit. You can only change mileage and colour