Wow not us fast fits at it this time😂

vicar
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Wow not us fast fits at it this time😂 Jun 1, 2017 20:05:04 GMT 1 via mobile

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Post by vicar on Jun 1, 2017 20:05:04 GMT 1

imgur.com/nHqNndT

Seen this on my facebook

SHARE AWAY!! just had my car in for its MOT in arnold clark south street glasgow, i sat and watched from my cousins window as they done the mot once they finished they then parked the car up and was left for over an hour, a man phoned me to say it had failed on headlights&is it ok to carry out the job&i said yes, so i sat and watched and no one came out to take the car back in to fix the headlights, then i got another call to say my car was ready, i asked the girl if my headlights have been fixed&she said yes 5 minutes ago to which was an absolute lie because we were watching from the window and the car didnt move! she put me on hold and she came back on the phone to tell me they done the lights during the MOT which was without our consent!!! so i told her they didnt have any right&that ive been watching the full time, she said we wont charge u&that is because they were caught out an absolute belter!! only posting this so no one else gets lied to or scammed by them! god knows what they lie about when u arent watching 😡

karlbenz1 MOT tester Posts: 269 Last Online: Nov 19, 2020 21:51:01 GMT 1 Likes: 129	Wow not us fast fits at it this time😂 Jun 1, 2017 20:32:17 GMT 1 via Tapatalk Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by karlbenz1 on Jun 1, 2017 20:32:17 GMT 1 So the headlamp aim was low , adjusted during the mot . question is did he fail or PRS it ?

karlbenz1 MOT tester Posts: 269 Last Online: Nov 19, 2020 21:51:01 GMT 1 Likes: 129	Wow not us fast fits at it this time😂 Jun 1, 2017 20:34:43 GMT 1 via Tapatalk Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by karlbenz1 on Jun 1, 2017 20:34:43 GMT 1 I don't bother to charge if it's a simple 20 second job Bit naughty in my opinion charging say £15 odd to turn a screw half a turn

aylesburyjock Administrator Posts: 2,853 Class tested: 4, 7 Last Online: Nov 23, 2024 12:17:04 GMT 1 Likes: 1,934	Wow not us fast fits at it this time😂 Jun 1, 2017 20:38:24 GMT 1 karlbenz1 likes this Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by aylesburyjock on Jun 1, 2017 20:38:24 GMT 1 Totally agree with that, but I daren't tell the boss I've done it or the customer will be ripped off, I mean charged.

vicar
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Wow not us fast fits at it this time😂 Jun 1, 2017 20:43:35 GMT 1 via mobile karlbenz1 likes this

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Post by vicar on Jun 1, 2017 20:43:35 GMT 1

For the sake of £10 odds vs bad advertisment, thing its probally genuine by the testers part but just mixed up by the service manager/ service department, i normally say if i had to do it when i phone the customer but might not now until they authorise it.

vicar
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Wow not us fast fits at it this time😂 Jun 1, 2017 20:57:55 GMT 1 via mobile David likes this

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Post by vicar on Jun 1, 2017 20:57:55 GMT 1

Had a look at the facebook post there 3.5k likes and 2.3k comments everbody slating the company and advising the person to report to dvsa and 5.3k shares in 5hrs, for £10 wow, joe public is ruthless🤣🤣

Deleted

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Wow not us fast fits at it this time😂 Jun 1, 2017 22:21:12 GMT 1 karlbenz1 and vicar like this

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Post by Deleted on Jun 1, 2017 22:21:12 GMT 1

I rarely charge for lamp adjustments, however plenty of garages out there see it as quick trick to grab some extra coin.

I doubt I would get 3.5k positive likes for not charging to adjust a headlight though...

karlbenz1
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Wow not us fast fits at it this time😂 Jun 1, 2017 22:59:13 GMT 1 via Tapatalk vicar likes this

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Post by karlbenz1 on Jun 1, 2017 22:59:13 GMT 1

Jun 1, 2017 20:43:35 GMT 1 vicar said:

For the sake of £10 odds vs bad advertisment, thing its probally genuine by the testers part but just mixed up by the service manager/ service department, i normally say if i had to do it when i phone the customer but might not now until they authorise it.

Bonus/efficiency are closely monitored
In these types of companies
It wouldn't make sense for the NT
To fail it for headlamp aim
Do all the paperwork
On to next job
While waiting for authority
Normally at 5.20 pm
Service advisor oblivious to the fact it failed, customer now waiting
Or failed it , back out in the yard
Then in the queue for 30 mins waiting to get on the ramp for beam setter

Best it either just do it and PRS no charge

Could have just been low on the adjustment barrel for all we know

Or tester not upto date on revised headlamp aims 😁😁😮

Gaz
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Wow not us fast fits at it this time😂 Jun 1, 2017 23:45:51 GMT 1 via mobile karlbenz1 and vicar like this

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Post by Gaz on Jun 1, 2017 23:45:51 GMT 1

I probably adjust half a dozen headlamps each week and not even mention it to the customer, other than the fact it's on the failure certificate. Not that any of them look at it anyway.

I bet the tester is completely innocent in this example. He's PRS'ed it and told the workshop controller who in turn has advised the reception staff. Somewhere along the line it's decided the customer should be charged but they can't say it's already been done without authorisation so they ask and hope they say yes

Last Edit: Jun 1, 2017 23:48:19 GMT 1 by Gaz -

Specialising in repairing & rebuilding Vauxhall 6 speed gearboxes
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prb5244
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Wow not us fast fits at it this time😂 Jun 2, 2017 8:53:44 GMT 1

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Post by prb5244 on Jun 2, 2017 8:53:44 GMT 1

we dont charge for minor adjustment for height adjustment prs this but if bulb needs fitted properly i fail as we know headlamp aim is not a free retes t item and some modern vehicle are not easy to fit may warrant a fee to fit them properly so in this case a minor adjustment may have taken place during test so a pass and fail was issued and not explained to presenter we usually before any adjustment takes place phone to get authorise any work

mercedes VTS Council member Posts: 1,225 Class tested: 4 Last Online: Nov 23, 2024 11:53:48 GMT 1 Likes: 487	Wow not us fast fits at it this time😂 Jun 2, 2017 12:31:05 GMT 1 Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by mercedes on Jun 2, 2017 12:31:05 GMT 1 my wife showed me this last night on here facebook page its amazing how this travels through the internet everywhere but arnold shark as we call them up here is famous for this and a lot worse

dwain
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Wow not us fast fits at it this time😂 Jun 2, 2017 19:01:21 GMT 1 vicar likes this

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Post by dwain on Jun 2, 2017 19:01:21 GMT 1

I don't adjust aim without consent. Having been blamed in the past for damaging adjusters its not worth the risk of adjusting without consent. As it usually means it'll need to go back on the ramp we charge.

flapperjack7 MOT tester Posts: 454 Last Online: Nov 21, 2024 20:44:08 GMT 1 Likes: 226	Wow not us fast fits at it this time😂 Jun 3, 2017 9:48:39 GMT 1 via Tapatalk vicar likes this Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by flapperjack7 on Jun 3, 2017 9:48:39 GMT 1 I just do it and move on in life.

robbyboy AE/Manager/Owner Posts: 202 Class tested: 4 Last Online: Nov 21, 2024 14:58:09 GMT 1 Likes: 99	Wow not us fast fits at it this time😂 Jun 4, 2017 12:13:01 GMT 1 vicar likes this Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by robbyboy on Jun 4, 2017 12:13:01 GMT 1 Most of the MOTs we do are existing customers, we just adjust them for no extra charge.

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Post by vicar on Jun 1, 2017 20:05:04 GMT 1

Post by karlbenz1 on Jun 1, 2017 20:32:17 GMT 1

Post by karlbenz1 on Jun 1, 2017 20:34:43 GMT 1

Post by aylesburyjock on Jun 1, 2017 20:38:24 GMT 1

Post by vicar on Jun 1, 2017 20:43:35 GMT 1

Post by vicar on Jun 1, 2017 20:57:55 GMT 1

Post by Deleted on Jun 1, 2017 22:21:12 GMT 1

Post by karlbenz1 on Jun 1, 2017 22:59:13 GMT 1

Post by Gaz on Jun 1, 2017 23:45:51 GMT 1

Post by prb5244 on Jun 2, 2017 8:53:44 GMT 1

Post by mercedes on Jun 2, 2017 12:31:05 GMT 1

Post by dwain on Jun 2, 2017 19:01:21 GMT 1

Post by flapperjack7 on Jun 3, 2017 9:48:39 GMT 1

Post by robbyboy on Jun 4, 2017 12:13:01 GMT 1