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missed item off test

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motman AE/Manager/Owner Posts: 123 Class tested: 4, 5L, 7 Last Online: Apr 30, 2024 8:14:24 GMT 1 Likes: 21	missed item off test Feb 26, 2015 23:44:02 GMT 1 Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by motman on Feb 26, 2015 23:44:02 GMT 1 was once told that i full test would have to be completed.

warchild75
AE/Manager/Owner

Posts: 125
Class tested: 4

Last Online: Aug 31, 2020 10:43:26 GMT 1

Likes: 20

missed item off test Apr 1, 2015 7:59:29 GMT 1

Post by warchild75 on Apr 1, 2015 7:59:29 GMT 1

Feb 26, 2015 22:32:35 GMT 1 ht said:

It looks like the general consensus is to log it on again ,but to not to phone the help desk as they won't be able to help in cases like these , even though when you dial 03450711973 press 1 and 1 again and you can choose to speak to someone about tests completed with incorrect details, this leads me to wonder if the person who answers these calls is just employed to laugh and say you're stuffed mate or will they have a workable solution to what was a regrettable but recognised administrative error .
What was the solution chosen by your colleague in this instance ?

The solution was the one given to me by Nitros, The guy had left the station apparantly so he logged the vehicle back on as a full test, added the missing item, then when the guy came back 2 days later he then did a retest and gave the guy his new failure and his clean mot test.

As a worker in a responsible skilled roll within a skilled trade why am I paid so poor??

phaetonott
MOT tester

Posts: 1,611

Class tested: 4

Last Online: Nov 6, 2020 17:49:52 GMT 1

Likes: 399

missed item off test Apr 17, 2015 2:44:35 GMT 1

Post by phaetonott on Apr 17, 2015 2:44:35 GMT 1

I don't think logging it on again is an option if the car isn't on site.

I did a test which the customer did not agree with the failures. He went to another garage and got a pass. He appealed my test. Both testers were called to the appeal. I was found in error on a pair of shocks with negligible damping, but the other guy had missed a split rack gaiter which I had failed. So the appeal test was a fail, but VOSA didn't take his mot away, just advised him to get it fixed. When I asked why he didn't lose the MoT which was incorrectly issued they just said he was lucky.

I reckon if you phone the helpline you're just going to pop up as a target, if they can't fix it for you then you're on record as wrongly issuing a cert.

I did it the other way round, and issued a fail for something I had PRSed, because my receptionist was leaning over my shoulder trying to read the advisories so he could quote them up, and asking stupid questions. In that case I chucked the fail in the bin, and did a retest on the spot, so nobody ever knew.
now if the office boys are pestering me I turn away from the screen to chat

Simon

I am never right but at least I am trying

ivor MOT tester "Failure is always an option." Mythbusters Posts: 1,981 Class tested: 4, 5L, 7 Last Online: Apr 8, 2023 11:19:45 GMT 1 Likes: 720	missed item off test Apr 17, 2015 9:03:06 GMT 1 via mobile phaetonott likes this Back to Top Quote Select Post Deselect Post Link to Post Back to Top Post by ivor on Apr 17, 2015 9:03:06 GMT 1 Apr 17, 2015 2:44:35 GMT 1 phaetonott said: I don't think logging it on again is an option if the car isn't on site. I agree, logging into a test on a car that isn't on site sounds very doggy

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missed item off test

Post by motman on Feb 26, 2015 23:44:02 GMT 1

Post by warchild75 on Apr 1, 2015 7:59:29 GMT 1

Post by phaetonott on Apr 17, 2015 2:44:35 GMT 1

Post by ivor on Apr 17, 2015 9:03:06 GMT 1