Comp 2 issues & user related problems

We should be able to make up our own pre-typed advisories. Better still, manually written ones could be automatically saved and the most common ones that each tester uses could be put somewhere convenient.

We may have a lot of premature worrying going on guys. Just a couple of things to note, the first is the box is there with a link to give your views. They are asking you for your feedback, so they can modify things. The second, and in my opinion most important, is that this is going to be a basic service when it first rolls out. The whole system is still being built guys, and more will be being added and refined for months after we start using it. Please don't forget that this has never been done before and not everything may go to plan to begin with. It is very important that we use that feedback link whenever something crops up that could be done better. That is how we end up with the system that works best for DVSA and testers alike. Anything at all which could help, let them know - and post it here as well of course.

So where is the RFR for Brake performance test unable to be carried out? as it is clearly in the manual now.
www.motinfo.gov.uk/htdocs/m4s03000701.htm

going live tomorrow morning scary

I think its a great system. A bit limited as of yet but has potential to be fantastic in the not to distant future

Can help a bit here mercedes...

Go to the MOT Forms link at the bottom of your page and click, select either the Class 3,4 & 7 Checklist or Motorcycle Checklistlink and print off as many as you need.

As for the vehicle details, I just fill them in as per vehicle at the top.

Remember this is modernisation. Pre comp 1 we had no vehicle data either....just our VT30 pads. Comp 2 had too much crammed into an ancient system. The Government drive to reduce the use of paper also has some bearing here.....We might not even need to print a VT20 once Comp 2 is fully functional based on that, who knows?

We have no obligation to print Duplicates as they're available free on the .Gov website. Although printing a copy of a lost VT30 issued on Comp 1 is impossible.

There is a bug which is being ironed out as we speak. Best option is to register the vehicle as a Full shortened MOT Test (not 40 mins or so) and ensure you report the error and get an incident No. as you have been doing.

Make a separate note about the shortened Full MOT Test including the reason for it and you'll be fine. Getting existing data onto Comp 2 is a slow process I imagine. Most likely down to filtering out data which is no longer needed.

Keep reporting every issue no matter how big or small please mercedes? that's how we can do our bit and continually improve Comp 2...

Just hit a utheret problem a customer has phoned me saying he can't mot his car as its not on the dvla system it failed on the old system and passed on the old system but it's not coming up help desk is going to phone me back in 20 minutes to see what they could do for me

are you saying if someone needs a duplicate that we should log on as a new shortened test , if so they would get a new 12 months mot.
i wouldnt whant to do this unless i read it on a special notice.

No sorry if I wasn't as clear as I should be matey, my bad.

Duplicates are available via the .Gov website for any vehicle owner.

Additionally, if when using Comp 2 you can't find a vehicles original VT30 done on Comp 1 to carry out a Re-test then register it as a new full MOT Test but shortened as your only testing the Failures.

Make a note of all full MOT's you do instead of Re-tests.

I'm 1 of the 12 Trial stations and I'm in contact with the Comp 2 team daily. The above is the instruction I've been given to pass out to members. There won't be a S/N for this mate.

Customers will have problems taxing vehicles until around 6 July 2015. Has everyone got the EVL Customer letter explaining about obtaining road tax?